In-room Services

Welcome

Upon arrival, enjoy the complimentary water bottle left in your room. 

The front desk staff is at your service 24 hours a day to make your trip in our beautiful city as enjoyable as possible. To contact them, dial 9 from the telephone in your room.

Wifi

The hotel Waldorf Trocadéro has WiFi everywhere: in rooms, common areas, lounge, reception, breakfast room. 

Upon arrival, ask the reception staff for your ID and code for any device you would like to log in to the internet.

Phone guide

Front Desk
Dial 9 from your in-room telephone

To place outside calls
Dial 0

From one room to another
Dial the number of the room you would like to reach
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Country codes 
To have your telephone line opened and functioning, please call the front desk.
Cost per call: 0.76€ taxes included to launch the call.

Instructions
Dial 0 - Wait for the tone - Dial 00 + country code + the number you are trying to reach

Some country codes
Germany: 0+00+49
Spain: 0+00+349
USA: 0+00+1
Italy: 0+00+390
Japan: 0+00+81
United Kingdom: 0+00+44
Check all country codes here

Wake up

Automatic wake-up call
Dial  71 + the hour at which you want to be woken up
For example, for a wake-up call at 7.45am, dial 710745
Cancel the wake-up call by dialing 710000
 
Wake-up on demand
The front desk is at your service if you wish to be woken up at a certain hour. Dial 9 and our staff will take care of planning your wake-up call for you.

AC & Heating

An individual control panel is installed in all the rooms of the hotel. Thanks to this remote, you can control the heating and AC in your room.

Safe-deposit box

The 44 rooms of the hotel all have a safe-deposit box. If you have problems setting up your password for the safe, do not hesitate to call our staff by dialing 9.

The front desk also has a safe for your more valuable objects.

TV guide

The Waldorf Trocadéro is proud to provide you with a "hotel information & services menu" directly on your television’s screen.

When your television is on, the menu will directly appear with the following options:
- Information
- Channels guide
- Wake-up call
- Language

On your remote control please use the central directions keys and then press « OK » to confirm your choice:
«PORTAL» button: Access to the information menu
«EXIT» button: Leave the menu
«GUIDE» button: Television channels selection (blue button P)
«SUBTITLE» button: Press for french subtitles (movies/TV shows)

Channels
TF1
FRANCE 2
FRANCE 3
CANAL+
FRANCE 5
M6
D8
W9
TMC
NT1
NRJ12
LCP
FRANCE 4
BFM / TV
I TV
D17
GULLI
FRANCE O
HD1
L'EQUIPE 21
6TER
NUMEROS 23
RMC DECOUVERTE
CHERIE 25
TV5 MONDE
EURONEWS
FRANCE 24
BBC WORLD
BBC ONE
BBC FOUR
CNBC
BLOOMBERG
CNN
AL JAZEERA (GB)
ZDF
RTL
RTL2
SUPER RTL
VOX
KIKA
3SAT
TVE
CANAL 24 HORAS
RECORD INT
RAI UNO
RAI DUE
RAI TRE
SAN MARINO
RUSSIA TODAY
CHANNEL ONE
NHK WORLD
CCTV 4
CCTV 9
AL JAZEERA ARABIC
MBC
DUBAI SPORT
CANAL+ SPORT
CANAL+ CINEMA
CANAL+ SERIES

Radios
FRANCE INTER
FRANCE MUSIQUE
FIP
RFI
BBC WORLD

The Canal+ channels in original soundtrack or in the French version:
4 - Canal+
Films and TV shows in French
26 - Canal+ Sport
Multisport channel in French
28 - Canal+ Cinéma
Films in their original language
If you would like to have French subtitles: click on "Subtitle" on your remote control. Scroll down to "French" and press "Ok".
29 - Canal+ Séries
TV shows in their original language
If you would like to have French subtitles: click on "Subtitle" on your remote control. Scroll down to "French" and press "Ok".
For any help, feel free to contact our reception team, thank you
Dial 9 on your room telephone to contact us

Minibar

The 44 rooms of the hotel are equipped with minibars.

Tasting moment
- Champagne
- Alcohols
- Wines
- Beers
- Water and soft drinks

A moment of pleasure
- Chips
- Chocolates
- Salted gourmet snack selection

Find the full menu and prices in your room.

Housekeeping

Cleaning of your room is done on a daily basis. If you wish to not be disturbed, please leave the "Please do not disturb" sign on the outside handle of your room door.
 
Help us save the environment...
Towels in the shower or in the bathtub mean: "Please replace them"
Towels on the hangers mean: "I will use them again"
- Old batteries: a container is available at reception, thank you.
- Turn off the light when you leave your room, thank you.
- Stop the water when brushing your teeth and save up to 10L/minute or when you shave, saving up to 16 litres.

We thank you in advance for helping us with our environmentally friendly program. 

Extra bed

Extra bed
You can ask for an extra bed when you make your reservation. 
70€ for an extra bed.

Baby cot
Please specify if you need one when making your reservation.
Free

Twin Beds
It is important to specify if you need twin beds when making your reservation.

Extras
Feel free to ask us if you need any extra pillows, covers, or blankets. The housekeeper or another member of staff will bring it to your room promptly. Dial 9 for any requests. 

Baby amenities

Feel free to contact us if you need any amenities for your child. 
The hotel can has the following equipment at your disposal:
- Baby cot
- Changing table
- High chair
- Bottle warmer

Laundry

A form with prices (washing, dry cleaner, ironing) is available in your room with a special bag where you can put your items of clothing. 

You have the choice between:
- Leaving the bag in your room. Please inform reception by dialing 9
- Warning the housekeeping staff
- Bringing it to the reception

It will be returned directly to your room in the evening.

Irons and ironing boards are available at any moment. You can simply dial 9 and a member of our staff will bring it to your room.

Important: the items given to us before 10am will be returned to you the same day around 8pm
Service unavailable on Sundays and bank holidays